FAQs

To provide a quick and contactless experience, we are now fully cash-free at our bars and concession stands. We accept all major credit cards, debit cards, tap-to-pay and mobile wallets.

We offer preferred seating which require the purchase of dinner on the night of the show. Your $35 dinner voucher includes salad, three entree options, and dessert (excludes beverages and gratuity). We request you arrive 2 hours prior to show time in order to enjoy your meal. You are welcome to check out the menu for the evening on the show’s event page.

We do not allow outside food or beverage into the venue.

Only a factory sealed water bottle be brought into the venue.

The Westin Anaheim Resort
Five minutes from venue by car
Winner of TripAdvisor’s Certificate of Excellence & Travelers’ Choice Award
Winner of AAA Four Diamond Award
10% Off Best Available Rate – Use Promo Code A9143 when booking your room

Yes. We are an all-ages venue, unless otherwise stated. Everyone age 2+ must have a ticket to enter the venue.

Yes, we offer Equal Access seating. Please call our box office at 714-712-2700 for seating options.

Any ADA related questions please email ADA@groveofanaheim.com 

Yes, for select performances. For groups of 10 or more, please contact groupssales@groveofanaheim.com for more information.

Yes, or you can present your paper ticket at the entrance. 

Pull up your tickets with the Ticketmaster app!

1. Get the Ticketmaster app.
2. Sign in to your Ticketmaster account with the email & password used to purchase your tickets. 
3. Show your tickets in the app at the entrance.
4. Get them scanned to enter and have fun!

Download the Ticketmaster app in the iTunes App Store or get it on Google Play. For more information, please visit Ticketmaster.com

The Grove of Anaheim's box office does not accept cash payment for tickets or parking purchases.

Bags and purses can be no larger than 5 in. x 9 in. x 2 in. to be permitted and are subject to manual inspection, including clear bags. All other purses/bags/clutches will not be allowed into the venue. Backpacks of any size are not permitted.

For all events, guests who require a diaper bag or purse/bag for medical items, such as prescription medication, breast pumps, and other special medical equipment, can bring a bag no larger than 12 in. x 12 in. x 12 in. These medical and diaper bags must undergo additional screening and inspection. The Grove of Anaheim does not offer a bag check; guests are advised to plan accordingly.

Please refer to the specific event page or contact Guest Services for further information.

Listed but not limited to:

• Balloons

• Beach Balls
• Booster seats
• Briefcases
• Camera equipment: selfie sticks, camera mounts, gimbals, stabilizers, tripods, monopods, microphones, and other external equipment
• Clothing – any item of clothing with derogatory or obscene language that could be considered offensive to other guests and/or gang attire of any kind
• Coolers
• Confetti
• Distribution of promotional items, flyers, handbills and/or printed materials is not permitted without written permission of The Grove of Anaheim. In addition, vending, peddling, or product sampling is not allowed
• Glow sticks
• Hoverboards
• Illegal drugs of any kind
• Laptops and/or tablets (non-sporting events only)
• Laser pointers
• No outside food or beverage items are allowed into the venue, including water bottles/containers (filled or empty).  Exceptions may be made for medical reasons or baby food.
• Reusable straws made from glass or metal
• Streamers
• Strollers
• Toy weapons, including toy guns, swords, lightsabers, or any item that resembles a weapon
• Wallet chains
• Weapons – this includes law enforcement personnel not present in an official capacity. Weapons include, but are not limited to: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, knives, etc.
• Wrapped gifts

Cameras with lenses longer than six inches are prohibited inside. Detachable lenses, regardless of size, are not permitted. Flash photography is not permitted. The camera policy is subject to change dependent upon the event promoter’s requirements for each event.

The following camera related items are not permitted: camera bags, video cameras, mountable cameras (i.e. GoPro), selfie sticks, camera mounts, gimbals, stabilizers, tripods, monopods, microphones, and other external equipment.

Please call the box office on the day of show at 714.712.2700 for more information regarding specific performances.

The parking lot opens 1 hour prior to door time and parking is $20 per car, via credit card or mobile payment, on the day-of-show.  Discounted parking rate available if you pre-purchase parking here or at the box office.

In an effort to continue the highest level of safety and security, Grove of Anaheim enforces a “no re-entry” policy for all ticketed events. Once a guest who has had their ticket scanned for entry leaves the arena, they will not be permitted to return using the same ticket.

For emergency situations, please contact a Security or Guest Services Manager.

Our venue is smoke and vape-free.

To request media credentials, including photo passes for an upcoming event or a media inquiry, please email mediarelations@groveofanaheim.com.